{
  "case_id": "YAMATO-2026",
  "risks": [
    {
      "level": "High",
      "name": "Customer communication risk",
      "summary": "Serious characterizations and the opportunity to respond require careful source handling.",
      "no_legal_conclusion": true
    },
    {
      "level": "High",
      "name": "Evidence handling / transparency risk",
      "summary": "Objective materials supporting the serious characterizations have not been confirmed in the public materials reviewed for this implementation.",
      "no_legal_conclusion": true
    },
    {
      "level": "Medium",
      "name": "Last-mile delivery friction",
      "summary": "Drop-off preferences, intercom calls, and in-person receipt expectations can create operational friction.",
      "no_legal_conclusion": true
    },
    {
      "level": "Medium",
      "name": "Labor / contractor context",
      "summary": "Public labor and contractor reports are relevant background but do not prove the individual dispute.",
      "no_legal_conclusion": true
    },
    {
      "level": "Medium",
      "name": "Public reputation signal",
      "summary": "App-store ratings and media reports are reputation signals, not case proof.",
      "no_legal_conclusion": true
    },
    {
      "level": "High",
      "name": "Legal / administrative escalation risk",
      "summary": "Preservation of correspondence, metadata, and right-of-reply boundaries remains important.",
      "no_legal_conclusion": true
    }
  ]
}